How to Improve Your Customer Service During a Crisis

How to Improve Your Customer Service During a Crisis

Customer service is about managing relationships. Unfortunately, it’s sometimes about managing crises as well. Knowing how to do both at the same time – strengthening bonds while working through difficult situations – represents a key trait for retaining clients over the long term.  That’s been one of the lessons of the recent coronavirus outbreak. With many industries thrown into disarray by…

Medical Biller Position in Beautiful Downtown Seattle – Customer Service

SmartTalent has a great Direct Hire position in Downtown Seattle for a Medical Biller/Customer Service Rep.  Selected candidate must have 2-4 years of experience performing coding/billing working with private insurance, Medicare and Medicaid and working with patients to resolve account status.  Ideal candidate will have experience in Ophthalmology or Optometry. Other duties will include but…